Business analyst with an electrical engineering foundation — requirements, research, product documentation, and automation across universities, a global SaaS product, and 80+ freelance clients. This page is the practitioner version; the rest of the site speaks to business owners.
A complete business-analysis project published as a 32-post series — the thinking, not just the templates.
A fictional Canadian P&C insurer brings AI into claims intake (FNOL triage). I'm the BA: business case, process maps, requirements, prototype, UAT, launch.
32 posts across 8 stages, mirroring how a real BA project unfolds — with the rough edges left in.
BRDs, user stories, functional specs, process models, UAT planning, ADKAR-based change support.
Power BI, SQL, n8n, REST APIs, Lightcast, Google Analytics, modern AI/LLM tooling, SEO and structured data.
I'm open to conversations about interesting roles and collaborations. The fastest route is email or LinkedIn.